Privacy policy

Nova Corp (Pvt) Ltd ("Nova Corp", "we", "us") handles personal data in line with Sri Lanka's Personal Data Protection Act No. 9 of 2022 and the laws of the other countries where we operate.

Who we are

Nova Corp (Pvt) Ltd, company registration PV 124942, 425/3-1/1 Thimbirigasyaya Road, Colombo 05, Sri Lanka. Email: info@novacorp.global. Phone: +94 11 717 0001.

What we collect

• Information you give us. When you use our contact form, email us, call us or message us on WhatsApp, we receive what you share: usually your name, company, email address, phone number and your message.
• Technical information. Like most websites, our hosting platform records basic technical data such as your IP address, browser type and the pages you visit, to keep the site running and secure.
• Cookies. The site uses cookies needed for it to work. It also uses the Meta (Facebook) Pixel, which tells us when visitors from Facebook or Instagram reach the site and helps us measure our ads there. You can limit this through your browser or your Facebook ad settings. We do not sell your data.

How we use it

• To reply to your enquiry and provide the services you ask about
• To send quotes, proposals and service updates you have requested
• To keep the website secure and working properly
• To meet our legal, tax and regulatory obligations

We do not sell your personal information. We do not use it for purposes you would not reasonably expect.

Who we share it with

We share personal information only where needed to run our business, and only with providers bound to protect it:

• Our website platform (Tilda Publishing), which hosts this site and its contact form
• Microsoft 365, which we use for email and business records
• Meta (Facebook), through the Pixel described above
• WhatsApp (Meta), if you choose to message us there; their own privacy policy also applies
• Authorities, where the law requires it

Some of these providers store data outside Sri Lanka. Where that happens, we rely on their contractual and security commitments to protect it.

How long we keep it

We keep enquiry and client information only as long as needed for the purpose it was collected, or as long as the law requires (for example, financial records).

How we protect it

As a managed security services provider, we apply the same controls we recommend to clients: access limited to staff who need it, multi-factor authentication, encryption, and monitoring of our systems.

Your rights

You can ask us to:

• Tell you what personal information we hold about you and give you a copy
• Correct information that is wrong or incomplete
• Delete your information, where we are not required to keep it
• Stop using your information for a purpose you object to, or withdraw consent you gave earlier

To make a request, email info@novacorp.global. We will reply within a reasonable time, and we may need to confirm your identity first.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it last changed.

Contact us

Questions about this policy: info@novacorp.global, or write to us at the address above.